Logistics Back Office Facility

7/Jul/2020

Intended to support Freight forwarding, Logistics and Shipping companies from the back to assist them to concentrate on their Money generating domain rather than Coordination & administration department.

What makes us different from other Back office providers is that we give dedicated experienced full- time logistics coordinator. The staffs will have your identity and rules for operations.

With LBOS, You can fully concentrate on sales, You can change front office staffs to a salesman and increase your sales volume without additional cost.

Features

  • LBOS takes care of the perfunctory, repetitive stuff that’s costing you time and takes your focus away from your business.
  • Reduced cost is the prime benefit. By LBOS, you get your work done at a fraction of the cost that you would have to spend if it is done locally. On average, you can expect cost savings of up to 30-40%.
  • Since LBOS takes care of your back-office operations, it allows you to concentrate on growing your core competencies and thereby enhancing your bottom line.
  • Build long-term customer relationships by delivering quality services.

The Services Covered In LBOS

Air/Sea Freight Import
  • Get a quote from Agents for the received enquiry.
  • Select the best service & rate from the agent and quote the client as per the provided tariffs.
  • Execute the job once the proposal is confirmed by communicating with the agent.
  • Forward the agent invoices to the Billing department for billing Purposes.
  • Communicate with the client till the delivery of shipment.
Air/Sea Freight Export
  • Get a quote from Agents for the received enquiry.
  • Select the best service & rate from the agent and quote the client as per the provided tariffs.
  • Execute the job once the proposal is confirmed by communicating with the agent.
  • Forward the agent invoices to the Billing department for billing Purposes.
  • Communicate with the client till the delivery of shipment.
Non-Freight Shipment
  • The files/jobs that are initiated from the front end can also be handled by the back-office staffs.
  • Communicating with inhouse, local agents & clients.
  • Requesting to execute the job to concern department.
  • Forward the agent invoices to the Billing department for billing Purposes.
Billing & OS Follow up
  • Consolidate the agents and related invoice for a particular job.
  • Bill the client based on the agreed quotation.
  • Follow up with the client for funds after the due date.
  • Escalate to the higher management for payment delay.
Bridge LCS
  • Bridge LCS is a web-based Logistics ERP solution that can connect the back office and front office to operate a coordinate simultaneously.
  • The quotation created from front end staffs thru Bridge LCS can be taken over by the back-office staffs.
  • Follow up with the client for funds after the due date.
  • All the documents can be attached from any of the ends and both parties can view and work on it.

 

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FAQ

How reliable is Back Office working?

Since our aim is to provide the best quality back-office service facility, we make sure, all your demands are met before getting started. moreover, the staffs are contracted to work under your operational policies and regulation. making it 100% reliable.

How the Back office staffs communicate with us? or Client?

The back office staffs communicate with you and your client using your company emails and other communication channels.

How can we know the expertise of the back office staffs?

Here is the difference between other back-office alternatives. We list you a number of experienced staffs as per your accord. you can have a final selection interview for your company.

What is the confidentiality of our sensitive informations?

Our core concern in our service is to give 100% security to our client's sensitive data and communication. Our years of experience in logistics support, approved certification and strong contract to safeguard clients interest makes us stand out in terms of data security

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+966 555 065473/+91 97910 38322

connect@collatree.com

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