Logistics Back Office Facility

7/Jul/2020

Intended to support Freight forwarding, Logistics and Shipping companies from the back to assist them to concentrate on their Money generating domain rather than Coordination & administration department.

What makes us different from other Back office providers is that we give dedicated experienced full- time logistics coordinator. The staffs will have your identity and rules for operations.

With LBOS, You can fully concentrate on sales, You can change front office staffs to a salesman and increase your sales volume without additional cost.

Features

• LBOS takes care of the perfunctory, repetitive stuff that’s costing you time and takes your focus away from your business.
• Reduced cost is the prime benefit. By LBOS, you get your work done at a fraction of the cost that you would have to spend if it is done locally. On average, you can expect cost savings of up to 30-40%.
• Since LBOS takes care of your back-office operations, it allows you to concentrate on growing your core competencies and thereby enhancing your bottom line.
• Build long-term customer relationships by delivering quality services.

The Services Covered In LBOS

Air/Sea Freight Import

• Get a quote from Agents for the received enquiry.
• Select the best service & rate from the agent and quote the client as per the provided tariffs.
• Execute the job once the proposal is confirmed by communicating with the agent.
• Forward the agent invoices to the Billing department for billing Purposes.
• Communicate with the client till the delivery of shipment.

Air/Sea Freight Export

• Get a quote from Agents for the received enquiry.
• Select the best service & rate from the agent and quote the client as per the provided tariffs.
• Execute the job once the proposal is confirmed by communicating with the agent.
• Forward the agent invoices to the Billing department for billing Purposes.
• Communicate with the client till the delivery of shipment.

Non-Freight Shipment

• The files/jobs that are initiated from the front end can also be handled by the back-office staffs.
• Communicating with inhouse, local agents & clients.
• Requesting to execute the job to concern department.
• Forward the agent invoices to the Billing department for billing Purposes.

Billing & OS Follow up

• Consolidate the agents and related invoice for a particular job.
• Bill the client based on the agreed quotation.
• Follow up with the client for funds after the due date.
• Escalate to the higher management for payment delay.

Bridge LCS

• Bridge LCS is a web-based Logistics ERP solution that can connect the back office and front office to operate a coordinate simultaneously.
• The quotation created from front end staffs thru Bridge LCS can be taken over by the back-office staffs.
• Follow up with the client for funds after the due date.
• All the documents can be attached from any of the ends and both parties can view and work on it.